Frequently Asked Questions
DAYCARE/BOARDING
Do you require any specific vaccinations?
Yes, we require all dogs to be up-to-date on core vaccinations, including Rabies, Distemper, Leptospirosis, and Bordetella (kennel cough) vaccination. Click here for more information.
What forms of payment do you take?
Credit & Debit Card, Cash, or Check. 3% Conveneince fee for credit and debit card purchases.
What are the new dog requirements?
All dogs must be spayed/ neutered, up to date on vaccinations, and pass a behavioral assessment. Click here for more information.
What is a day in the life at ReTreat?
At Retreat, a typical day is filled with fun and engaging activities. Mornings start with exciting group play, followed by enrichment activities like puzzle feeders and interactive toys. After a midday rest period with "dog TV," the afternoon features relaxed play, one-on-one attention, and more enrichment. We strive to provide a balanced schedule that combines playtime, socialization, and relaxation for a truly enriching experience.
What makes ReTreat different?
Experience a truly stress-free grooming experience with us. We prioritize the well-being of each dog by offering one-on-one grooming appointments. This ensures that your furry friend receives undivided attention and a calm, relaxed environment throughout their grooming session.
GROOMING
What is the creative grooming process like?
You can get creative coloring as an add on to your pups' groom! First pet safe color is applied to the coat and then processes for 30-40 minutes. We recommend dogs with a calmer temperament for creative grooms as excessive moving can smear the color. After processing, we rinse and then continue the groom as normal! Color does not bleed or transfer onto surfaces!
How long will my dog's groom take?
Times will vary depending on the services you desire and the breed of your pet. A grooming session can take anywhere from 1 1/2 to 3 hours. After checking in and discussing your pets needs, we can give you an accurate pick-up time.
What age should I start grooming my puppy?
You should start grooming your puppy when they are around 10-12 weeks old, after they have received their second round of vaccinations and had a few weeks to adjust to their new home, allowing us to gently introduce them to grooming tools and handling practices.
How often should I have my dog groomed?
The frequency of full grooming sessions depend on factors like the pet's breed, the coat type/ condition, shedding patterns, but generally every 4-8 weeks is recommended.